Posted 6 months ago

Job Title: Operations Manager – Large-Scale Technology (Mobile/Web App, AI and Analytics based) Projects.

Location: Tricity (Punjab)

Employment Type: Contractual ( 6-12 Months )

Budget: 10-15 LPA

Work Place: Office Only ( Mon to Sat )

Interview Mode: Virtual

Role Overview:

We are looking for an experienced Operations Manager to oversee day-to-day execution of large-scale IT and e-Governance projects. This role involves ensuring operational efficiency, managing multi-disciplinary teams, and rolling out complex projects that involve mobile applications, large data collection systems, and government digital platforms.

Key Responsibilities:

  • Manage operational aspects of large-scale IT and e-Governance projects.
  • Lead cross-functional teams and coordinate between technical, field, and administrative units.
  • Roll out and manage at least one similar large-scale project from initiation to completion.
  • Implement mobile/tablet-based data collection systems for surveys, censuses, and research.
  • Oversee AI-enabled quality assurance, validation, and analytics for large datasets.
  • Manage backend systems, dashboards, and real-time reporting tools for project monitoring.
  • Liaise with government agencies, vendors, and stakeholders to ensure timely delivery.
  • Track KPIs, prepare operational reports, and ensure compliance with project objectives.

Required Qualifications & Experience:

  • Minimum 10 years relevant experience, with 5+ years in large project operations management.
  • Educational Qualification: BE/B.Tech / MCA.
  • Strong background in IT project operations, preferably in e-Governance or large data programs.
  • Demonstrated ability to lead multi-location teams and deliver under tight deadlines.
  • Excellent coordination, problem-solving, and stakeholder management skills.

Must be proficient in reading, writing, and speaking both English

Skills & Competencies:

  • Strong leadership and team management abilities.
  • Excellent planning, organizational, and execution skills.
  • Ability to manage budgets, resources, and timelines effectively.
  • Strong problem-solving and decision-making capabilities.
  • Excellent communication and stakeholder management skills.
  • Proficiency in project management and reporting tools.
  • Adaptability to dynamic project requirements and challenging field environments.
  • Knowledge of quality assurance, monitoring, and evaluation processes.

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